Data Debt – What Is It and How Does It Impact Organizations?

Organizations with immature data governance strategies and expanding IT ecosystems often face increasing data debt. 

To create effective data management strategies business leaders must understand its causes and the solutions required to address it.

Data debt is the build up of data-related problems over time including quality, categorization and security issues.

It is caused by a lack of reliable and repeatable data governance and management processes....

Continue on https://www.perspectium.com/blog/data-debt/

How ServiceNow Users Can Measure Technical Debt - Perspectium

With a process to measure technical debt in place, organizations can better allocate the resources required to tackle it. 

Technical debt, a.k.a. code debt, refers to the additional work required to get a technology to work as intended within an organization. It is caused by poorly written code and/or poorly implemented solutions. It is often exacerbated by quick-fix processes in software development that do not take into account long term requirements. 

Continue on https://www.perspectium.com/blog/measure-technical-debt-in-servicenow/

Low-code/No-Code Integrations and ServiceNow - Perspectium

As low-code and no-code solutions grow in popularity, low-code and no-code integrations are being implemented to support them.

The Growing Need for Low-code and No-Code Solutions

Modern, data-driven business has put greater pressure on organizations to be agile and responsive to market disruption. 

As such, traditional software development processes requiring internal or partner development resources are now being flanked by no-code and low-code solutions. 

Continue on https://www.perspectium.com/blog/low-code-no-code-integrations-servicenow/

Top 5 Tech Trends for ServiceNow Users in 2024

Due to the prevalence of digital disruption in modern business, and ServiceNow’s place in the market, an understanding of tech trends for ServiceNow users is more important than ever.

Technologies continue to evolve at an unprecedented pace and digital transformation has spurred technological adoption across a range of industries. Naturally, organizations must incorporate new technologies to adapt and thrive.

Driving much of the new technological innovation is data, and the insight organizations can take from it.

Continue on https://www.perspectium.com/blog/tech-trends-for-servicenow/

What is the ServiceNow Integration Hub? - Perspectium

The ServiceNow Integration Hub is an integration solution embedded within the Now Platform and ServiceNow workflows. It’s a lightweight integration solution – prioritizing no-code/low-code interfacing – aiming to deliver fast time to value, low total cost of ownership (TCO) and ease of use.

• See also: Free Integration TCO Calculator – Calculate your integration project’s total cost of ownership

For enterprise-scale integrations, organizations may find the ServiceNow Integration Hub limiting, leading many to opt for more robust solutions.

Continue on https://www.perspectium.com/blog/servicenow-integration-hub/

How to Extract ServiceNow Data - Perspectium ServiceNow

Organizations extract ServiceNow data to a number of different targets, supporting various use cases. Extracting ServiceNow data gives organizations more control over how the data is used, stored and accessed.

For example, organizations can extract ServiceNow data, and replicate it to softwares supporting operational improvement such as business intelligence, analytics, and machine learning solutions. 

Continue on https://www.perspectium.com/blog/how-to-extract-servicenow-data/

How to Democratize ServiceNow Data and Enable Self-Service Access - Perspectium

Integrating ServiceNow with an external data repository can help democratize ServiceNow data, enabling self-service access. The goal of data democratization is to empower individuals through self-service access to the data and information they need to enable better decision-making. 

Continue on https://www.perspectium.com/blog/data-democratization-servicenow-self-service-access/

How to Create Power BI Reports with ServiceNow Data

ServiceNow users can create Power BI reports with ServiceNow data by connecting the two platforms via an integration. 

While ServiceNow provide their own out-of-the-box reporting capabilities, many organizations find them limiting. 

• See also: ServiceNow Reporting vs. Power BI

Continue on https://www.perspectium.com/blog/create-power-bi-reports-with-servicenow-data/

Exceeded ServiceNow Storage Limit? Here’s How to Calculate and Reduce ServiceNow Database Size

As per ServiceNow’s data retention policy, organizations that have exceeded the ServiceNow storage limit can be charged for additional storage. 

As such, understanding how to monitor and reduce ServiceNow database size is becoming increasingly necessary. 

Continue on https://www.perspectium.com/blog/exceeded-servicenow-storage-limit/

ServiceNow Reporting vs. Power BI

When comparing ServiceNow Reporting vs. Power BI, organizations should consider their requirements.

In this post, we compare ServiceNow Reporting vs. Power BI, and discuss why ServiceNow users with extensive reporting and analytics requirements require the latter.

To improve their reporting and analytics capabilities, organizations can use purpose-built alternatives to ServiceNow Reporting such as Power BI.

While both ServiceNow Reporting and Power BI can generate informative insights, organizations dealing with large data volumes and requiring advanced ServiceNow reporting features may find the former’s capabilities limiting. 

Continue on https://www.perspectium.com/blog/servicenow-reporting-vs-power-bi/

How To Synchronize ServiceNow Data With Other Systems - Perspectium

Organizations that synchronize ServiceNow data with data from other systems experience greater consistency and operational resilience throughout the enterprise. 

Data synchronization is the on-going process of reproducing records between the source and external systems to maintain data uniformity. 

Organizations can sync data either dynamically or in batches in real time, and via one-way, or bidirectional data synchronization. 

Continue on https://www.perspectium.com/blog/synchronize-servicenow-data/

Why You Should Avoid Web Services and API ServiceNow Integrations - Perspectium

While Web Services and API ServiceNow integrations offer an agile approach to developing new integrations, enterprise-scale organizations in particular should note the drawbacks. 

Because of how APIs interact with platforms such as ServiceNow, their use can severely impact system performance.

And while Web Services and API ServiceNow integrations are highly customizable, those same customizations can also impede performance, as well as continuity for the project if the developer responsible for such customizations leaves the organization. 

Continue on https://www.perspectium.com/blog/avoid-api-servicenow-integrations/

Integration Throughput Explained for ServiceNow Users - Perspectium

When choosing an integration solution for ServiceNow, integration throughput is one of the most important considerations.

But what is integration throughput, and why is it particularly relevant to ServiceNow users?

What is Integration Throughput?

Integration throughput is a key performance indicator for integrations. It measures the amount of data that can be passed between systems in a specific period of time. 

Measuring integration performance allows organizations to pinpoint bottlenecks that might be disrupting data availability. 

Continue on https://www.perspectium.com/blog/integration-throughput/

How to Get Data Out of ServiceNow - Perspectium ServiceNow

The ability to get data out of ServiceNow quickly, consistently and accurately helps organizations get more value out of ServiceNow, and the insight the platform generates. 

ServiceNow data is a great source of insightful information that can shape better business decisions, help identify trends, and improve operational resilience. 

Organizations can leverage ServiceNow data for various use cases, including data lake building, reporting, data analytics and BI, AI and ML, and more. 

Continue on https://www.perspectium.com/blog/how-to-get-data-out-of-servicenow/

How to Backup ServiceNow On-demand - Perspectium

Unfortunately, organizations cannot backup ServiceNow on-demand when using the platform’s out-of-the-box backup and restore functionality. 

By default, ServiceNow automatically creates instance backups on predefined schedules. While ServiceNow states that these backups occur during non-peak hours, this may not align with your organization’s requirements.

For example, many organizations opt to run reports outside of working hours due to the strain it puts on the platform. If the backup and reporting schedule overlap, then performance degradation could lead to reporting delays, or cause the report to fail outright. 

Fortunately, ServiceNow users can create on-demand backups using purpose-built backup and disaster recovery solutions, including a ServiceNow-native application. 

Visit https://www.perspectium.com/blog/backup-servicenow-on-demand/

How to Recover ServiceNow Records - Perspectium

The capacity to recover ServiceNow records is a must-have for any organization using the platform. 

Data loss is an all-too-familiar trait of modern, data-driven enterprises. Both user error and system failure can have organizations scrambling to recover ServiceNow records. 

While data loss is something organization’s should attempt to prevent, it is also an inevitability that organizations can only mitigate against and be prepared for. 

While ServiceNow has data recovery capabilities out of the box, they do not afford organizations with much control over the backup and restore process, or for how long backups are retained.  

Continue on https://www.perspectium.com/blog/recover-servicenow/

Perspectium Blog - ServiceNow Integration Insights and Best Practices

Discover expert insights and best practices for ServiceNow integration from official ServiceNow Integration Partners. Explore topics like machine learning in ITSM, AI benefits and challenges, integration use cases, and more. Continue on https://www.perspectium.com/blog/