How to Recover ServiceNow Records - Perspectium

The capacity to recover ServiceNow records is a must-have for any organization using the platform. 

Data loss is an all-too-familiar trait of modern, data-driven enterprises. Both user error and system failure can have organizations scrambling to recover ServiceNow records. 

While data loss is something organization’s should attempt to prevent, it is also an inevitability that organizations can only mitigate against and be prepared for. 

While ServiceNow has data recovery capabilities out of the box, they do not afford organizations with much control over the backup and restore process, or for how long backups are retained.  

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