Did you know that data silos aren’t just an inconvenience but a trillion-dollar problem? A recent IDC study estimates they cost the US economy alone $3.1 trillion annually. Another study by Experian found that 40% of business-critical data is locked in silos, preventing organizations from making data-driven decisions.
What does this mean for ServiceNow users?
A ServiceNow data silo limits visibility across teams and systems. Take an IT Service Management (ITSM) team handling 50,000+ tickets annually. Each ticket holds insights into recurring issues, user pain points, and resolution times.
Read more on https://www.perspectium.com/blog/the-servicenow-data-silo-problem/
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