RPO (Recovery Point Objective) and RTO (Recovery Time Objective) are essential concepts in disaster recovery. An awareness of RPO and RTO helps organizations define recovery goals and refine the strategy in place to ensure they are met to mitigate the impact of disaster.
Such an awareness is essential for organizations using ServiceNow. Many organizations are reliant on IT to manage operations and serve customers, and the ITSM platform plays an essential role in enabling this.
By understanding and optimizing RTO and RPO, organizations can improve resilience, support operational continuity and maintain customer confidence.
Read more on https://www.perspectium.com/blog/rpo-and-rto-in-servicenow/
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