By integrating ServiceNow with the wider enterprise, organizations can remove data silos and enable inter-application workflows to simplify their enterprise architectures.
Particularly in the case of large enterprises, data silos adversely affect the customer and employee experience. An organization’s employees struggle to get the right data, at the right time, in order to do their jobs effectively. An organization’s customers suffer because delays within the organization impact the time to resolution of open cases.
Continue on https://www.perspectium.com/blog/servicenow-data-integration-to-simplify-enterprise-architecture/
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