Integration Hub Alternative for High Throughput ServiceNow Data Replication - Perspectium

Due to its limitations, many organizations seek an Integration Hub alternative that better aligns with their requirements. 

In the best case scenario, such limitations are recognised before too many development hours are lost to troubleshooting, avoiding a significant technical debt. 

However, some organizations start their journey with the Integration Hub, and find their requirements outpace the capabilities of the solution as their ServiceNow usage and data volumes grow. 

• Related post: What is the ServiceNow Integration Hub?

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How to Simplify Your Enterprise Architecture by Integrating ServiceNow - Perspectium ServiceNow

By integrating ServiceNow with the wider enterprise, organizations can remove data silos and enable inter-application workflows to simplify their enterprise architectures.

Particularly in the case of large enterprises, data silos adversely affect the customer and employee experience. An organization’s employees struggle to get the right data, at the right time, in order to do their jobs effectively. An organization’s customers suffer because delays within the organization impact the time to resolution of open cases. 

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ServiceNow Security and Integrations - Perspectium

 ServiceNow Security

ServiceNow provides a trusted infrastructure to keep your data within the platform secure. 

The platform’s security infrastructure includes multiple layers of logical and physical security and response services working 24x7x365. 

ServiceNow security features and  include:

• Secure access – granular context-aware policies and single sign-on multi-factor authentication secure your ServiceNow instances
• Simple Regulatory Compliance – built-in audit trail to simplify regulatory compliance 
• “Best-of-breed” integrations – deep integration with top security solutions and third-party tools to re-enforce security
• Security Analytics – Continuous network monitoring and proactive threat detection for your ServiceNow cloud instances

However, while ServiceNow takes their platform’s security very seriously, some integration methods can expose your organization to risk.

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Why You Should Plan Integrations Before Implementing New Technology - Perspectium

Organizations that plan on investing in new technologies, should also carefully plan integrations for said technologies. In particular, business critical solutions that process large data volumes should have integrations planned at the onset of the project.

Gartner predicts that global IT spending will shoot up by 3% (from 2021) to reach USD 4.5 trillion in 2022. Though the current market trends are volatile, partly owing to inflation, Gartner does not believe this will deter IT investment.

In fact, John-David Lovelock, Research VP at Gartner, painted a grim picture for organizations that are reluctant to invest, stating “organizations that do not invest in the short term will likely fall behind in the medium term, and risk not being around in the long term.” 

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How to Reduce Technical Debt - Perspectium

As organizations become increasingly data-driven, they are increasingly in need of a strategy to reduce technical debt.

Technical debt is a pressing concern for data-driven organizations. Software development teams often resort to easy-to-implement solutions for prompt deliveries to gain a competitive advantage. Companies take this approach to expedite new feature rollouts or updates in the short term. 

However, taking shortcuts to deliver projects faster creates a negative spiral in the long run – better known as technical debt. 

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What Causes Data Loss in ServiceNow? - Perspectium

ITSM plays a significant role in many organization’s operations and so data loss in ServiceNow and other ITSM solutions can be devastating. 

A solid understanding of what causes data loss in ServiceNow can help organizations implement preventative measures.

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